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This store has earned the following certifications.
Velvet 【 Premium Material 】- The premium fabric used for these pillow covers is thick and smooth, providing a great handfeel. The pillow covers are made of upgraded polyester, allowing you to fresh up your old pillows with Phantoscope's noble velvet. 【 Hidden Zipper 】- The invisible zipper is designed for easier insertion and replacement of throw pillows, while maintaining the elegant look and ensuring long-lasting usage. The great stitching reinforces the durability of the zipper. 【 Package & Size 】- The package includes 2 packs of 18 x 18 inches / 45 x 45 cm pillow cases. Please note that these are pillow covers only and do not include inserts. If you prefer a fluffier visual, it is suggested to use a slightly larger size of insert. 【 Wide Application 】- These silky throw pillow covers are perfect for decorating various styles of homes. They are suitable for fall decorations, living rooms, bedrooms, couches, sofas, cars, parties, balconies, patios, and more. 【 Easy Care 】- These pillow covers are easy to care for. They can be machine washed in cold water with a delicate cycle or hand washed. Avoid using bleach, and tumble dry on low heat.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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